1. Information We Collect
1.1 Account Information
We collect your name, email, phone number, and payment details when you register or transact.
1.2 Transaction Data
Includes order history, purchases, sales, and communication between users.
1.3 Device Information
We collect IP address, browser type, device data, and usage analytics for security and performance.
2. How We Use Your Information
2.1 Service Delivery
To process transactions, operate the marketplace, and improve user experience.
2.2 Security & Compliance
For fraud prevention, monitoring, and compliance with Kenyan Data Protection Act (2019).
3. Sharing of Information
3.1 No Data Selling
We do not sell personal data to third parties.
3.2 Limited Sharing
Data may be shared with payment processors, couriers, or authorities when legally required.
4. Your Rights
- Access, update, or delete your data
- Manage marketing preferences
- Unsubscribe from emails anytime
5. Data Security
We use encryption, secure servers, and industry-standard protections. However, no system is 100% secure.
6. Cookies
Cookies are used to improve functionality, personalize experience, and enhance performance. You may disable cookies via browser settings.
7. Children’s Privacy
We do not knowingly collect data from users under 13 years of age.
8. Policy Updates
We may update this Privacy Policy. Users will be notified via email or platform notices.
9. Contact
Email: support@soukeastleigh.com